By registering and agreeing to Golden Essence's terms and conditions, you confirm that you are at least 16 years of age and that the information provided is accurate, current, and complete. You also agree not to use the website for any illegal or fraudulent activity, or in a way that would cause harm or distress to any third party. If we suspect fraudulent activity, we reserve the right to suspend, restrict, or terminate your access to the website without notice.


To contact us, please email info@Golden-Essence.com .Please note that we operate an email system and will respond to emails in the order received.

Images on the website are for illustration purposes only and may not match the actual product received. Colours, especially for cosmetic items, may vary due to photographic and screen limitations.


All stock and prices are subject to availability and items in your basket may change as you proceed to checkout, so please double-check your order before submitting payment.


We accept payment by credit/debit cards (Visa Debit, Visa, Mastercard, Delta) or PayPal. Golden Essence will not be responsible for any charges or payment processing fees associated with your chosen method of payment. Refunds will be processed via the original payment method unless otherwise agreed by management.


All prices are in GBP (£) and include VAT. If you have used the Google Translate feature, please note that prices will still be charged in GBP, but may be displayed incorrectly in another currency at certain points in the order process.


Golden Essence does not have a price-matching policy. Prices in Euros (€) and US Dollars ($) are based on an average daily exchange rate and will revert back to GBP (£) when items are added to your shopping bag, as we only currently transact in GBP (£). The total charged may vary depending on the exchange rate at the time of processing.


Golden Essence does not store any credit or debit card details. Prices are as stated on the website at the time of order, except in the case of obvious errors. If we discover an error in the price of an ordered item, we will not be liable to supply it at the stated price and will either contact you for confirmation at the correct price or cancel the order and refund all funds.


Orders may be subject to extra security checks at our discretion, including confirmation of credit/debit card or PayPal details or full address details. Golden Essence reserves the right to request payment by another method or cancel any orders if this information cannot be supplied.


In some cases, the initial postage prices quoted at the time of order may not be sufficient to cover actual postage costs. In this case, Golden Essence reserves the right to request payment of the difference in postage costs before fulfilling and dispatching the order.


Golden Essence reserves the right to cancel or refuse orders at any time, restrict the quantity of certain items, or deliver orders to the billing address only at the discretion of our management. We also reserve the right to withdraw, restrict the use of promotional codes, and restrict the use of promotional codes.